Thursday, April 4, 2013

Final Four biggest-ever test of digital tickets

As a contentious national battle rages on between ticket sellers and resellers over who owns the rights to a ticket, the digital ticket will get its biggest test this week at the Final Four in Atlanta.

That's because about 30,000 seats in the Georgia Dome, roughly 40 percent of the total inventory, will be digital tickets, often referred to in the business as paperless.

Many teams have adopted paperless ticketing as an option, including the Cleveland Cavaliers -- whose owner Dan Gilbert owns Flash Seats, the program that the NCAA is using. But never have so many seats been digital for a sporting event as large as this.

The idea, at least for the NCAA and other stakeholders who sell digital seats, is to control the flow of who sells what to whom by requiring anyone who resells and transfers that ticket to use a particular platform.

For the past couple of years, the NCAA used digital tickets only for the 2,800 student tickets it gave out (700 per team) to ensure that the seats given to students were assigned to a particular person. Once the students were given the tickets, they were non-transferable.

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